Troubleshooting-information pages
From the printer control panel, you can print information pages that can help you diagnose printer problems.
| Page
| Description
|
| Paper-path-test page
| The paper-path-test page is useful for testing the printer paper handling features. You can define the paper path that you want to test by selecting the source and other available options.
| 1.
| Press Menu.
|
| 2.
| Press  to highlight DIAGNOSTICS, and then press  .
|
| 3.
| Press to highlight PAPER PATH TEST, and then press .
|
The message Performing… PAPER PATH TEST appears on the control-panel display until the printer finishes the paper-path test. The printer returns to the Ready state after printing the paper-path-test page.
|
| Registration page
| The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page. Set registration values for a tray to center images on the back and front of a page. Setting the registration also allows edge-to-edge printing to be set to within approximately 2 mm (0.08 inch) of all edges of the paper. Image placement varies slightly for each tray. Perform the registration procedure for each tray.
| 1.
| Press Menu.
|
| 2.
| Press to highlight CONFIGURE DEVICE, and then press .
|
| 3.
| Press to highlight PRINT QUALITY, and then press .
|
| 4.
| Press to highlight SET REGISTRATION, and then press .
|
| 5.
| Press to highlight SOURCE, and then press .
|
| 6.
| Press or  to highlight a tray, and then press .
|
| 7.
| Press to highlight PRINT TEST PAGE, and then press .
|
| 8.
| Follow the instructions on the printed page.
|
|
| Event log
| The event log lists the printer events, including jams, service errors, and other conditions.
| 1.
| Press Menu.
|
| 2.
| Press to highlight DIAGNOSTICS, and then press .
|
| 3.
| Press to highlight PRINT EVENT LOG, and then press .
|
The message Printing… EVENT LOG appears on the control-panel display until the printer finishes printing the event log. The printer returns to the Ready state after printing the event log.
|
| Diagnostics page
| This page provides information about printer calibration, color density, and other parameters.
| 1.
| Press Menu.
|
| 2.
| Press to highlight DIAGNOSTICS, and then press .
|
| 3.
| Press to highlight PRINT DIAGNOSTICS PAGE, and then press .
|
|
| Print-quality troubleshooting page
| See Print-quality-troubleshooting pages.
|
HP 3000 3600 3800 Troubleshooting-information pages