Printer control-panel problems
The following table lists common printer control-panel problems and suggested solutions for resolving them.
| Control-panel settings do not work correctly
|
| Cause
| Solution
|
| The printer control-panel display is blank, even when the fan is running.
| Fans might run while the printer is in standby mode (off). Press the printer power button to turn on the printer.
|
| Printer settings in the software program or printer driver differ from the printer control-panel settings.
| Confirm that the settings in the program and printer driver are appropriate. The program settings override the printer-driver and control-panel settings, and the printer-driver settings override the control-panel settings.
|
| Control-panel settings were not correctly saved.
| Reselect the control-panel settings, and then press  . An asterisk (*) should appear to the right of the setting.
|
| The Data indicator light is lit, and no pages are printing.
| Buffered data remains in the printer. Press to print the buffered data by using current control-panel settings. Then, the new control-panel settings can take effect.
|
| If the printer is on a network, another user might have changed printer control-panel settings.
| Consult the network administrator to coordinate changes to printer control-panel settings.
|
| Unable to select tray 3 (optional 500-sheet paper feeder)
|
| Cause
| Solution
|
| Tray 3 does not appear as an input tray option on the configuration page or on the control panel.
| Tray 3 appears as an option only if it is installed. Verify that tray 3 is installed correctly.
|
| Tray 3 does not appear as an option in the printer driver.
| Verify that the printer driver configuration recognizes tray 3. See the printer driver Help to set up and configure additional trays. See Gaining access to printer driver settings.
|
HP 3000 3600 3800 Printer control-panel problems