HP 3000 3600 3800 > Macintosh problems

• HP Color LaserJet 3000, 3600, and 3800 Series printers
  • Trademark and Copyright Information
  • HP Customer Care
  • Printer basics
    • Quick access to printer information
    • Printers at a glance
      • HP Color LaserJet 3000 Series printer
      • HP Color LaserJet 3600 Series printer
      • HP Color LaserJet 3800 Series printer
    • Features at a glance
    • Walkaround
    • Printer software
      • HP Color LaserJet 3000 Series printer and HP Color LaserJet 3800 Series printer drivers
      • HP Color LaserJet 3600 Series printer drivers
      • Additional drivers
      • Opening the printer drivers
      • Software for networks
        • HP Web Jetadmin
        • UNIX
        • Linux
      • Utilities
        • HP Easy Printer Care Software
        • Embedded Web server
          • Features
        • Other components and utilities
    • Print-media specifications
      • Supported media types
      • Supported media sizes
  • Control panel
    • Control-panel overview
      • Control-panel indicator lights
      • Display
    • Using the control-panel menus
      • To use the menus
    • Retrieve Job menu
    • Information menu
    • Paper Handling menu
    • Configure Device menu
      • Printing sub-menu
      • Print Quality sub-menu
      • System Setup sub-menu
      • I/O sub-menu
      • Resets sub-menu
    • Diagnostics menu
    • Changing printer control-panel configuration settings
      • Tray Behavior menu options
        • To set the Use Requested Tray feature
        • To set the Manually Feed Prompt feature
        • To set the PS Defer Media feature
        • To set the Use Another Tray feature
        • To set the Size/Type Prompt feature
        • To set the Duplex Blank Pages feature
      • Sleep Delay and Sleep Mode features
        • To set the Sleep Delay feature
        • To disable or enable the Sleep Mode feature
      • Display Brightness feature
        • To set the Display Brightness feature
      • Personality feature
        • To set the Personality feature
      • Clearable Warnings feature
        • To set the Clearable Warnings feature
      • Auto Continue feature
        • To set the Auto Continue feature
      • Replace Supplies feature
        • To set the Replace Supplies feature
      • Jam Recovery feature
        • To set the Jam Recovery feature
      • Language feature
        • To select a language
    • Using the printer control panel in shared environments
  • I/O configuration
    • USB configuration
      • Connecting the USB cable
    • Network configuration
      • Manually configuring TCP/IP parameters from the printer control panel
        • Setting an IP address
        • Setting the subnet mask
        • Setting the default gateway
      • Disabling network protocols (optional)
        • To disable IPX/SPX
        • To disable AppleTalk
        • To disable DLC/LLC
      • Enhanced I/O (EIO) configuration
        • HP Jetdirect EIO print servers
  • Printing tasks
    • Controlling print jobs
      • Source
      • Type and Size
      • Priority for print settings
      • Gaining access to printer driver settings
    • Selecting print media
      • Paper to avoid
      • Paper that can damage the printer
    • Configuring trays
      • Configuring size
      • Configuring type
      • Configuring tray 1 for custom paper
      • Configuring tray 2 or tray 3 for custom paper
      • Printing from tray 1 (multipurpose tray)
        • Loading paper into tray 1
      • Printing envelopes from tray 1
        • To load envelopes into tray 1
        • Printing envelopes
      • Printing from tray 2 and tray 3
        • Loading tray 2
        • Loading tray 3
    • Automatic media type sensing (auto sense mode)
      • Tray 1 sensing
      • Tray 2 or tray 3 sensing
    • Using features in the Windows printer driver
      • Creating and using quick sets
      • Using watermarks
      • Resizing documents
      • Setting a custom paper size from the printer driver
      • Using different paper and printing covers
      • Printing a blank first page
      • Printing multiple pages on one sheet of paper
      • Setting the color options
      • Using the HP Digital Imaging Options dialog box
      • Using the Services tab
    • Using features in the Macintosh printer driver
      • Creating and using presets in Mac OS X
      • Printing a cover page
      • Printing multiple pages on one sheet of paper
      • Setting the color options
    • Printing on special media
      • Transparencies
      • Glossy paper
      • Colored paper
      • Envelopes
      • Labels
      • Heavy paper
      • HP LaserJet Tough paper
      • Preprinted forms and letterhead
      • Recycled paper
    • Using 2-sided (duplex) printing
      • Automatic 2-sided printing
      • Control-panel settings for automatic 2-sided printing
        • To turn 2-sided printing on or off from the control panel
      • Options for binding 2-sided printing jobs
      • Manual 2-sided printing
    • Managing special printing situations
      • Printing a different first page
      • Printing on custom-size media
      • Stopping a print request
        • To stop the current print job from the printer control panel
        • To stop the current print job from the software program
    • Managing stored jobs
    • Managing memory
  • Managing the printer
    • Using printer information pages
    • Configuring e-mail alerts
    • Using the embedded Web server
      • To access the embedded Web server by using a network connection
      • Embedded Web server sections
    • Using the HP Easy Printer Care Software
      • Supported operating systems
      • To use the HP Easy Printer Care Software
      • HP Easy Printer Care Software sections
    • Using the HP Printer Utility for Macintosh
      • Opening the HP Printer Utility
      • HP Printer Utility features
  • Color
    • Using color
      • HP ImageREt
      • Media selection
      • Color options
      • Standard red-green-blue (sRGB)
      • Printing in four colors (CMYK)
        • CMYK ink-set emulation (PostScript only)
    • Managing color
      • Print in Grayscale
      • Automatic or manual color adjustment
        • Manual color options
      • Restricting color printing
    • Matching colors
      • Sample book color matching
      • Printing color samples
  • Maintenance
    • Managing supplies
      • Supplies life
      • Approximate print-cartridge replacement intervals
      • Checking the print-cartridge life
      • Print-cartridge storage
      • HP print cartridges
      • Non-HP print cartridges
      • Print-cartridge authentication
      • HP fraud hotline and Web site
    • Replacing supplies and parts
      • Supply replacement guidelines
      • Changing print cartridges
        • To change the print cartridge
    • Cleaning the printer
      • To clean the printer using the printer control panel
  • Problem solving
    • Basic troubleshooting checklist
      • Factors that affect printer performance
    • Control-panel message types
    • Control-panel messages
    • Jams
      • Jam recovery
    • Common causes of jams
    • Clearing jams
    • Paper-handling problems
    • Troubleshooting-information pages
    • Printer response problems
    • Printer control-panel problems
    • Color-printing problems
    • Incorrect printer output
      • Printer output problems
      • Guidelines for printing with different fonts
    • Macintosh problems
      • Solving problems with Mac OS V9.x
      • Solving problems with Mac OS X
    • Software program problems
    • Print-quality troubleshooting
      • Print-quality problems associated with media
      • Overhead transparency defects
      • Print-quality problems associated with the environment
      • Print quality problems associated with jams
      • Print-quality problems associated with toner buildup inside the printer
      • Print-quality-troubleshooting pages
      • Calibrating the printer
  • Appendix A Supplies and accessories
    • Parts and supplies
    • Ordering by using the embedded Web server
  • Appendix B Service and support
    • Hewlett-Packard limited warranty statement
    • Print cartridge limited warranty statement
    • HP maintenance agreements
      • On-site service agreements
        • Next-day on-site service
        • Weekly (volume) on-site service
      • Extended warranty
    • Repacking the printer
  • Appendix C Printer specifications
    • Physical specifications
    • Electrical specifications
    • Power-consumption specifications
    • Acoustic specifications
    • Operating-environment specifications
  • Appendix D Regulatory information
    • FCC regulations
    • Environmental product stewardship program
      • Protecting the environment
      • Ozone production
      • Power consumption
      • Toner consumption
      • Paper use
      • Plastics
      • HP LaserJet printing supplies
      • HP printing supplies returns and recycling program information
      • Paper
      • Material restrictions
      • Disposal of waste equipment by users in private households in the European Union
      • Material Safety Data Sheet (MSDS)
      • Extended warranty
      • For more information
    • Declaration of conformity (HP Color LaserJet 3000 series)
    • Declaration of conformity (HP Color LaserJet 3600 series and HP Color LaserJet 3800 series)
    • Safety statements
      • Laser safety
      • Canadian DOC regulations
      • EMI statement (Korea)
      • VCCI statement (Japan)
      • Power cord statement (Japan)
      • Laser statement for Finland
  • Appendix E Working with memory
    • Printer memory
    • Installing memory DIMMs
      • To install memory and font DIMMs
      • Enabling memory
        • To enable memory for Windows
      • Checking DIMM installation
        • To check DIMM installation
  • Glossary
  • Using accessibility shortcut keys in the Help Viewer
  • Using the HTML Help Viewer

HP 3000 3600 3800