Diagnostics menu
Use the DIAGNOSTICS menu to run tests that can help identify and solve problems with the printer.
| Menu item
| Description
|
| PRINT EVENT LOG
| Prints an event log that shows the last 50 entries in the printer event log, starting with the most recent.
|
| SHOW EVENT LOG
| Shows the last 50 printer events on the control-panel display, starting with the most recent.
|
| PQ TROUBLESHOOTING
| Prints a series of print-quality assessment pages that help troubleshoot many print-quality problems.
|
| PRINT DIAGNOSTICS PAGE
| Prints the diagnostics page.
|
| DISABLE CARTRIDGE CHECK
| Prints with one or more cartridges removed so that you can diagnose print cartridge-related problems.
|
| PAPER PATH SENSORS
| Shows the values of the sensors. Values are updated as media passes each sensor. Jobs can be initiated from the control panel or sent from the computer.
|
| PAPER PATH TEST
| Tests the printer paper-handling features, such as the configuration of the trays.
|
| MANUAL SENSOR TEST
| Allows a service representative to test the paper-path sensors and switches for correct operation.
|
| COMPONENT TEST
| Activates individual parts independently to isolate noise, leaking, and other hardware issues.
|
| PRINT/STOP TEST
| Isolates print-quality issues more accurately by stopping the printer in mid-print cycle. Stopping the printer in mid-print cycle causes a jam that might need to be removed manually. Only a service representative should perform this test.
|
HP 3000 3600 3800 Diagnostics menu