Printer control-panel problems

Printer control-panel problems


The following table lists common printer control-panel problems and suggested solutions for resolving them.

Control-panel settings do not work correctly
Cause Solution
The printer control-panel display is blank, even when the fan is running. Fans might run while the printer is in standby mode (off). Press the printer power button to turn on the printer.
Printer settings in the software program or printer driver differ from the printer control-panel settings. Confirm that the settings in the program and printer driver are appropriate. The program settings override the printer-driver and control-panel settings, and the printer-driver settings override the control-panel settings.
Control-panel settings were not correctly saved. Reselect the control-panel settings, and then press HP 3000 3600 3800 check Printer control panel problems. An asterisk (*) should appear to the right of the setting.
The Data indicator light is lit, and no pages are printing. Buffered data remains in the printer. Press HP 3000 3600 3800 check Printer control panel problems to print the buffered data by using current control-panel settings. Then, the new control-panel settings can take effect.
If the printer is on a network, another user might have changed printer control-panel settings. Consult the network administrator to coordinate changes to printer control-panel settings.

Unable to select tray 3 (optional 500-sheet paper feeder)
Cause Solution
Tray 3 does not appear as an input tray option on the configuration page or on the control panel. Tray 3 appears as an option only if it is installed. Verify that tray 3 is installed correctly.
Tray 3 does not appear as an option in the printer driver. Verify that the printer driver configuration recognizes tray 3. See the printer driver Help to set up and configure additional trays. See Gaining access to printer driver settings.
HP 3000 3600 3800 Printer control-panel problems