HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non-HP. HP will help determine if the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
|●||You are experiencing a high number of problems with the print cartridge.|
|●||The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging).|